Support

Support — Talameezy

We are here to help. If you run into a problem with the app or the website, or you have a question or a suggestion, contact us and we will get back to you shortly.

How to reach us

Choose whichever works best for you:

We usually reply within one business day. To help us faster, include the screen name, a screenshot, and your device model.

Getting an account

Talameezy runs your church's whole ministry: every meeting, discipleship group and activity in the church. To get your account or join code, please contact your ministry administrator at your church. If your church is not subscribed yet, write to us and we will help.

Not part of a church yet? You can create a Talameezy account without a church and enjoy the public content: quizzes, verses and media shared by every student on the app. Later you can join your church with its registration code on the same account. Create an account without a church.

Frequently asked

  • I cannot sign in: check your email and password, or use Forgot Password. If the problem continues, write to us.
  • Why does the app ask for location? Location is used only at the moment you check in, to confirm you are at the meeting venue. It is never tracked in the background, and you may deny the permission and still use the rest of the app.
  • I do not receive notifications: make sure notifications are allowed for Talameezy in your device settings.
  • How do I earn points? Points are awarded for attendance, memory verses and quizzes, and can be spent in your ministry's store. Points are in-app only and cannot be bought with money.

Reporting a problem or content

To report a technical issue, inappropriate content, or to request deletion of your account and data, email us at the address above and we will handle your request.

Privacy

To learn how we collect and protect your data, see our Privacy policy.